A company in Bethlehem Free State have a 10 Mbps ADSL Telkom line (number 058 303 xxxx). Their line speed dropped to 1 Mbps.
This information is from our test data and highlights the point that ADSL line issues can occur without you knowing there is a problem. You might have thought that there was a problem with your ADSL connection, or your computer network, or even that a colleague was downloading movies from your office ADSL connection!
If ALG had been activated, a “slow speed anomaly alert” would have been sent out to the customer and the iSAT support team. Approximate time to fix this issue was 1 hour.