Mailbox Setup (Outlook 2016)

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How to setup a mailbox on Microsoft Outlook 2016

Below are the steps you need to follow in order to setup your mailbox

Step 1:

Open Outlook 2016

Step 2:

Click the File menu option, then select Account Settings and then select the “Add and remove accounts or change existing connection settings.”

File from Menu

The Email Accounts window will now open.

Step 3:

Select New.

Add Account

Step 4:

Select manually configure server settings option, and click Next as shown below.

manually configure server settings

Step 5:

Select the POP or IMAP option, then click Next.


Step 6:

Fill in your mailbox details, which are provided by your Internet Service Provider. See example below.

Mailbox settings

Step 7:

Click the More Settings button.

Step 8:

The "Internet E-mail Settings" window appears. Choose the Advanced tab.

Step 9:

Ensure that the Incoming server (POP3) is set to 110

Step 10:

Ensure that This server required an encrypted connection (SSL) is UNCHECKED.

Step 11:

Ensure that the Outgoing server (SMTP) is set to 25.

Mail server ports

Step 12:

Click OK to close the "Internet E-mail Settings" window.

Step 13:

After you close the "Internet E-mail Settings" window, the "Change Account" screen will still be visible. Ensure the Test Account Settings checkbox is selected.

Test Account Settings

Step 14:

Click Next. Outlook will test the settings, then should tell you that "all tests completed successfully"

All tests completed successfully

If however Outlook tells you a test failed, double check your settings and ensure they have been entered correctly.

Step 15:

Close the Test Account Settings window once all is good. Click Finish and you mail should be working.

If you have any problems setting up your Mail account please feel free to call us on 010 555 0650.

The iSAT Team

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